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returns policy

Return Policy

We want you to be completely happy with your purchase from us – if for any reason you wish to return an item, for example if it is faulty or if it has been damaged in transit, or you have purchased the wrong item – please contact one of the team for a returns number. This returns number needs to accompany the items being sent back. Once received and logged on our system a credit or replacement will be issued. All products carry a ‘no questions asked’ 30-day money back guarantee. All products that are returned must be in their original packaging.

Faulty or Defective Goods

If a product develops a defect within its warrantee period we will pay for the postage for the item to be returned to us. A replacement will then be issued or a refund made.